Related Policies

Animal Welfare

NO ANIMAL TESTING. It’s simple, we just don’t do it.

If you have animal companions, it is likely you will do whatever you can to ensure their safety and comfort, including feeding them the very best foods, treats and supplements.

We do not accept or offer ANY product that has been tested on animals in laboratories.

We pledge that we do not conduct, contract out or fund animal tests in the developing, manufacturing, testing or marketing of our products.

Environmental Policy

The Healthy & Happy Pet Shop Ltd recognises its responsibility to respect the environment and will strive to achieve environmental best practice throughout its business activity. The Directors of The Healthy & Happy Pet Shop Ltd are committed to achieving the highest standards of environmental performance.

We believe that everyone has a duty of care for the environment and to seek ways to conserve natural resources. We are conscious of environmental issues and we believe that the pursuit of economic growth can be linked to ecological protection. This is a collective issue which is the responsibility of government, business and the community at large. In pursuit of our business goals, we will seek to minimise the wastage of raw materials and energy, and to minimise harmful emissions resulting from our activities. We will comply with all relevant legislation concerning the environment and will actively co-operate with the authorities on environmental protection matters. Where regulations do not exist we may set our own standards of environmental performance.

Data Protection & Privacy

This policy covers The Healthy & Happy Pet Shop Ltd’s use of personal information that we collect when you use www.healthy-happy.co.uk.

By entering your details in the fields requested, you enable The Healthy & Happy Pet Shop Ltd to provide you with the services you select. Whenever you provide such personal information, we will treat that information in accordance with this policy. When using your personal information we will act in accordance with current legislation and aim to meet current Internet best practice.

Use And Storage Of Your Personal Information

When you supply any personal information via the Healthy-Happy web site we have legal obligations towards you in the way we use this data. We collect the information fairly, that is, we explain how we will use it (i.e. in order to provide the goods and services we discuss with you) and tell you if we want to pass the information on to anyone else (e.g. our courier service provider).

Any information you provide to The Healthy & Happy Pet Shop Ltd will only be used within The Healthy & Happy Pet Shop Ltd and by its agents. Your information will be disclosed where we are obliged or permitted by law.

We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met and you have requested not to receive any more information or products and services from us. We will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998.

This policy does not cover links within this site to other websites.

We use cookies to ensure browsing this website is secure. We also use embedded pixels – with cookies, these help us to track how many people are using our site. Collecting data about the paths that users take when navigating our website help us to ensure our site is performing well, that it’s easy to navigate and that the composition is clear. With both cookies and embedded pixel technology, the information we collect is anonymous and does not contain your name, address, telephone number, or email address. We cannot personally identify you.

Returns & Refunds